Reference

How weslot protects your account and payment data

Q: Can I request a copy of all my personal data?

Yes. Email support@weslot.xyz with the subject 'Data Access Request' and we will send you a file containing every piece of personal information we hold — name, email, phone, banking details, deposit and withdrawal history, device logs and gameplay records — within 14 days.

We keep your personal information secure and only use it to run your account, process DANA, OVO, GoPay and QRIS deposits, and handle withdrawals.

Account security verified on loginDeposits and withdrawals encrypted end-to-endYour payment history stays private

Explore the Lobby Read FAQ

What we collect and why

weslot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you create a weslot account, we collect your name, email, phone number and banking details so we can verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and comply with local financial regulations where local law permits. We also collect device information, IP

1
addresses and gameplay data to detect fraud, improve our platform and ensure fair play across all our tables and slots. We do not sell your data to third parties. Your information is held on secure servers in data centres that meet international security standards, and we
2
retain account records for as long as your account is active — plus seven years after closure for regulatory compliance.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY QUESTIONS

How to contact us about your data

DATA SECURITY

How we keep your account safe

Password and login

Your password is hashed and never stored in plain text. We require two-factor authentication on all withdrawals so only you can access funds from your account, whether you play on desktop in Medan or mobile during your commute.

Cookies and tracking

We use essential cookies to keep you logged in and remember your settings. Analytics cookies help us see which games load fastest and where players in Bandung experience delays. You can disable non-essential cookies in your browser; essential ones cannot be turned off without breaking account access.

Withdrawal verification

Before we release funds to your DANA, OVO, GoPay or QRIS wallet, we verify the withdrawal request matches the account holder's identity and phone number. This adds 5–10 minutes but prevents unauthorized transfers.

Data retention

We keep your active-account data for the life of your account. After you close it, we retain transaction records and identity documents for seven years to meet Indonesian financial reporting rules, then delete them automatically.

Third-party access

Your data is shared only with payment processors (DANA, OVO, GoPay, QRIS), fraud-detection services and our support team. No marketing partners, no data brokers, and no external advertisers ever receive your account or payment details.

Account changes

To modify your email, phone number or payment method, go to Account → Personal Details and verify the change with a code sent to your registered phone. Changes take effect immediately once confirmed.

Privacy policy questions answered

Yes. Email [email protected] with the subject 'Data Access Request' and we will send you a file containing every piece of personal information we hold — name, email, phone, banking details, deposit and withdrawal history, device logs and gameplay records — within 14 days.

We store transaction records including withdrawal confirmations, payment method details and timing for seven years after your account closes. During that period you can request copies of any past withdrawal from our support team via live chat or email.

Go to Settings → Account → Close Account and follow the steps. Your active data is flagged for deletion, but transaction records are retained for seven years to comply with financial regulations where local law permits us to operate.

Yes. All payment details are encrypted using 256-bit SSL technology from the moment you enter them until they reach our payment processor. We never store full card or wallet numbers — only a token that lets us process future transactions securely.

No. We only send promotional emails if you opt in during account creation or enable notifications in your Settings. You can unsubscribe from any email by clicking the link at the bottom or toggling promotional messages off in your privacy preferences.

Essential cookies keep you logged in and secure your session. Analytics cookies let us see which pages load slowly or where players experience errors. You can disable analytics cookies in your browser settings; essential cookies are required for the account to function.

Your account history is private and never shared with advertisers, data brokers or marketing companies. We only share data with payment processors (DANA, OVO, GoPay, QRIS) to complete transactions, and with law enforcement where local law permits and a legal order is issued.

How weslot protects your account and payment data

How to contact us about your data

How we keep your account safe

Password and login

Cookies and tracking

Withdrawal verification

Data retention

Third-party access

Account changes

Privacy policy questions answered

01 Can I request a copy of all my personal data?

02 How long do you keep my withdrawal records?

03 What happens if I want to delete my account?

04 Is my DANA, OVO, GoPay or QRIS information encrypted?

05 Do you use my data for marketing without permission?

06 What is your policy on cookies?

07 Can you share my account history with third parties?

Related Pages